Terms of service

Terms of Service

These Terms of Service apply to purchases made through the Favix website.

By placing an order with us, you agree to these terms together with our Privacy Policy, Shipping Policy and Return & Refund Policy.

About Us

Favix Technology Ltd is a UK business based in the West Midlands.

For customer support, please use the Support & Contact page on our website.

Products

We aim to describe and display our products as accurately as possible.

Product appearance may vary slightly due to screen settings, photography or normal manufacturing tolerances.

Where a product specification is important to your purchase, please review the relevant product page before ordering.

Prices

All website prices are shown in GBP and include VAT where applicable.

Delivery charges, if any, are shown before you complete your order.

We may change prices from time to time, but this will not affect orders already accepted.

Orders

Placing an order is an offer to purchase the selected products.

Your order is accepted when we confirm it by email or otherwise confirm dispatch.

We reserve the right to cancel or refuse an order where, for example:

• a product is unavailable

• payment cannot be authorised

• pricing or product information contains an obvious error

• fraud or misuse is reasonably suspected

If payment has already been taken for an order we cannot fulfil, the amount paid will be refunded.

Payment

Available payment methods are shown during checkout.

You are responsible for providing complete and accurate billing and payment information.

Delivery

Delivery options, charges and estimated times are shown at checkout where applicable.

Please see our Shipping Policy for further information.

Unless otherwise agreed, goods will be delivered within the period required by applicable UK consumer law.

Cancellations, Returns and Refunds

Consumers purchasing online may have statutory cancellation and return rights.

Please see our Return & Refund Policy for full details.

Nothing in these terms limits or removes your statutory consumer rights.

Faulty or Misdescribed Goods

Products must be of satisfactory quality, fit for purpose where applicable and as described.

If there is a problem with your product, contact us through the Support & Contact page with your order details.

Your statutory rights are not affected.

Website Use

You must not use the Favix website for unlawful, fraudulent or abusive purposes.

You must not attempt to interfere with the operation, security or availability of the website.

Intellectual Property

Favix names, branding, logos, website content, product imagery and other materials may be protected by intellectual property rights.

You may not reproduce or use them commercially without permission.

Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

To the extent permitted by law, Favix is not responsible for losses that were not reasonably foreseeable when the contract was formed.

Changes to These Terms

We may update these Terms of Service from time to time.

The terms applying to your purchase are those in effect when your order is placed.

Governing Law

These terms are governed by the laws applicable in England and Wales, without affecting any mandatory consumer rights that apply to you.

Contact

For questions about these terms or an order, please use the Support & Contact page on our website.

Favix Technology Ltd
West Midlands, United Kingdom